Welcome to our Frequently Asked Questions section which is created to let you know answers of your most probable questions:
May I allow choose PST files for conversion?
Users of our program will find proper control on conversion. They are allowed to choose emails of their choice to make conversion successfully.
Do I need any further software to run the program?
No, you don't need to install any software to run the program. It is a standalone device, works smoothly without any software support.
Do I share my Outlook data on multiple email clients?
Yes you can. This is an advance tool you are capable to create backup of your Gmail in various popular email clients including Apple Mail, Thunderbird, Entourage and Outlook as the conversion program supports multiple formats including EML, MSG, PST, MBOX, OST and EMLX.
Is your program perpetual?
We are committed to serve the best service to our customers. The application we offer is in your service till the date you want to use it. Use the tool for unlimited period of time
Does your software do recovery?
Yes, it is a sophisticated program, designed to recover PST files from trash folder. If the file you have deleted is still in the trash box, recovery can be possible by the tool.
How will I get my ordered software license?
We provide safe online order booking service as well as send the product via email. A unique code is sent to your described email id when the payment is cleared from your side.
What do I do when the activation code is not received even the payment is made timely?
Check your spam box first because the email service selects some emails to spam box automatically. If it is not in the spam box, consult us. Sometimes, network error creates interruption. We have an active team who take care of clients enquiries. Chat us or email us to fix the issue.
What will I do if I have lost my activation code?
Don't bother to contact us. Our technical team will assist you in dealing the situation.
Do you charge extra for shopping?
We have built trust among clients by selling software at a fair price. Tax deduction could be possible. It depends on country to country and their payment gateway policies.
How Do I upgrade my license?
Follow some simple guidelines to upgrade license of your software. Provide some of your details like:
- Email ID you have utilized to buy the software
- Payment receipt
- Order ID
What is your refund policy?
We follow 30 days money back guarantee if your complain falls in our categories:
- If the full conversion program fails to work exactly as described by us
- If our technical team is not able to guide you the best
It is requested to know more about this from our refund policy section.